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PRIVACY POLICY

Last updated: 29th August 2025
 

Paparoa Ultra (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, register for our events, or otherwise engage with us.

By using our website or entering the Paparoa Ultra, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of personal information:

  • Contact details (name, email address, phone number, postal address).

  • Event registration details (age, emergency contact information, medical conditions relevant to participation, next of kin).

  • Payment information (processed securely through third-party payment providers; we do not store credit card details).

  • Website usage information (such as IP address, browser type, and pages visited, collected via cookies and analytics tools).

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process event registrations and manage participation.

  • Communicate important race updates, safety notices, or changes to the event.

  • Provide customer support and respond to enquiries.

  • Improve our website, marketing, and event experience.

  • Meet our legal and regulatory obligations.

3. SHARING YOUR INFORMATION

We only share your personal information when necessary, including:

  • Event partners and service providers (e.g. timing companies, medical staff, volunteers, payment processors).

  • Emergency services in the case of medical incidents.

  • Legal obligations if required by law.

We will never sell or rent your personal information to third parties.

4. DATA STORAGE AND SECURITY

  • We take reasonable steps to keep your personal information safe from loss, misuse, or unauthorised access.

  • Information is stored securely, and access is limited to authorised personnel.

  • Online payments are processed through secure, PCI-compliant providers.

5. COOKIES AND ANALYTICS

Our website uses cookies and analytics tools (such as Google Analytics) to understand website usage and improve user experience. You may disable cookies in your browser, but some parts of the website may not function properly.

6. YOUR RIGHTS

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your information if it is inaccurate or incomplete.

  • Withdraw consent to certain uses of your information.

To exercise these rights, please contact us (details below).

7. RETENTION OF INFORMATION

We only keep personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.

Event registration is via Barefootsport and their privacy policy can be found here: Barefoot Sport Timing Privacy Policy.

9. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Paparoa Ultra
Email: info@paparoaultra.com
Website: www.paparoaultra.com

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